ZAFUL Reviews

2.3

/5.0

45 customer reviews

27 %

reviewers recommend

ZAFUL

Note: The star rating (2.3 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

How would you rate ZAFUL?

45 Customer Reviews

by Bob

Sep 15, 2022

Quality/canceled order

I have ordered quit a few things from this site some of the quality real cheap but there are some good quality items for cheap. I love all bikinis I ordered they fit to size. My gripe with this company is that I placed a order they took longer than usual to fulfill then they canceled my order and over 30 days later I'm still waiting for a refund! Funny how fast a company will take your money but when it comes to reversing it your just left outta money and product and waiting and calling etc! Do not expect quick refund or timely order.

by Scott

Sep 14, 2022

If I can give 0 stars I would

If I can give 0 stars I would. Poor quality, not true to size, horrible customer service, long shipping. Don’t order from here!!

by Jane Chambers

Sep 14, 2022

Would have given 0 stars if possible

Would have given 0 stars if possible. Long waiting times, no response to messages, no refund for lost orders

by Irene Torres

Aug 31, 2022

Tried to return some items

Tried to return some items, and I was told I could only have a partial refund which was a lot less than I payed.

by Fowler

Aug 26, 2022

Impossible returns process

by Brennan Gilbert

Aug 23, 2022

I love Zaful

I love Zaful. All of the clothing are stylish and good quality. I’ve only had a problem with them once my parcel went missing. I emailed customer service and they got back to me straight away and refunded me all of my money. I will continue to shop here. Also the sizes do run small I would advise you always get 1 or 2 sizes bigger.

by Derek Henderson

Aug 15, 2022

I ordered for the first time

I have ordered a few dresses from here and I liked every single one of them. The sizes are perfect and the material is great. The dresses have a nice flow to them and the Quality of the fabric is amazing

by Bernard Wheeler

Aug 14, 2022

Variety

I hace ordered 2 dresses for My daughter. High Quality, perfect fit, communication and delivery was excelent. Definitely buying again

by Mia

Aug 13, 2022

I'm very happy with they outcome

The clothes were true to size ando I was impressed at not only how fast they delivery was but at receiving the emails that keep me updated about my parcel. Prices are very affordable for clothing

by Heather S.

Aug 12, 2022

Returns are intentionally difficult

Returns are intentionally difficult. They require photos of items to be returned before they will authorise the return which is in itself ridiculous. Then they want the attachment to be less than 10MB which again they know is difficult when taking images of your order. Will not be using this company again because it's too much of a gamble that you will not need to return anything.

Questions & Answers

I'm wanting to buy a bikini from zaful but I have read multiple times that the sizes are extremely small, even if you buy a large, so I'm worried about not being able to fit my usual size of medium. What bikini size would you recommend for someone who is 12D in bra size?

I've just spent like 40 euros in bathing suits on zaful. I don't even know why I haven't read the reviews before placing the order. Very upset.

by Rose722 - August 11, 2017

Don't order from here. There are plenty of other reputable sites to shop from. This isn't one of them.

by George900 - September 15, 2016

Do not... I repeat. DO NOT buy from this company! Horrible horrible company.

by Julian S. - September 11, 2016

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If your a size 3 in pants what size would you choose on this website when ordering

Hi! I'd say a medium

by Cruz511 - July 16, 2016

A small, you can try to contact me on Facebook or on Instagram, I can send you pictures of my swim suit, idk about the other but mine fitted just perfect and looked the same in the picture

by Tristan938 - July 15, 2016

Okay the clothes are okay. Some things are better then others. On pants I always measure myself and then look at the size chart.

by Anne991 - July 15, 2016

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I am very skeptical to order a super cute bathing suit from this site because of all the bad reviews about taking long time to ship, terrible customer service, etc. Can you guarantee that I will not go through one of these experiences? Also, where would my items be shipped out of?

I wouldnt order anything, i lost over $80 aus $$ they are so dodgy, id be cautious!

by Salvador W. - June 13, 2016

Don't do it. In fact I would stay clear of any of these cheap clothing websites from China.

by Stephen N. - June 12, 2016

Buyer beware

by Shannon938 - June 10, 2016

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Are the swimsuits true to size based on the size chart? I am usually a large in U. S Swim bottoms, what size on zaful should I order?

I had used the size chart for each bathing suit. They were pretty much spot on if you use the chart.

by Howell591 - April 30, 2016

Imagine a $2 shop version of the picture, that's what your going to get, I threw my purchase in the bin it wS that bad

by Lucas116 - April 30, 2016

DO NOT ORDER FROM ZAFUL.

by Amelia - April 30, 2016

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Are the dresses true to (American) size?

No. If you are larger than xxsmall do not order. The company does not accept exchanges.

by Zack014 - March 16, 2016

Yes it is the dress I bought I ordered it in small and it fits perfectly

by Hilda H. - March 13, 2016

No not at all. Their "large" wouldn't fit a toddler. Do not order, the product is absolute crap!

by Dianne106 - March 13, 2016

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